Refund Policy

1. Refund Eligibility

We offer refunds under the following circumstances:

• Technical issues that prevent you from using our service
• Billing errors or duplicate charges
• Cancellation within 7 days of initial subscription
• Service outages lasting more than 48 hours

2. Non-Refundable Items

The following are not eligible for refunds:

• Credits that have been used or consumed
• Subscriptions cancelled after the 7-day grace period
• Refunds requested due to change of mind
• Account suspensions due to terms of service violations

3. Refund Process

To request a refund:

1. Contact our support team at support@rizzifyai.com
2. Provide your account email and reason for refund
3. Include any relevant documentation or screenshots
4. Allow 5-10 business days for processing

4. Processing Time

Approved refunds will be processed within 5-10 business days and will appear on your original payment method. The exact timing depends on your bank or payment provider.

5. Partial Refunds

In some cases, we may offer partial refunds based on usage or the specific circumstances of your request. This will be determined on a case-by-case basis.

6. Subscription Cancellation

You can cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period, and you will retain access until then.

7. Contact Us

For refund requests or questions about this policy, please contact us at:

• Email: support@rizzifyai.com
• Response time: Within 24 hours